{"id":5885,"date":"2022-11-16T08:57:22","date_gmt":"2022-11-16T14:57:22","guid":{"rendered":"https:\/\/optimas.com\/?p=5885"},"modified":"2026-07-06T11:34:33","modified_gmt":"2026-07-06T16:34:33","slug":"big-q-and-little-q-quality","status":"publish","type":"post","link":"https:\/\/optimas.com\/fr_ca\/big-q-and-little-q-quality\/","title":{"rendered":"Qualit\u00e9 Big Q et Little \u00ab q \u00bb : Quelle est la diff\u00e9rence pour vous ?"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:104%;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1\"><h2>La diff\u00e9rence entre la grande qualit\u00e9 &quot;Q&quot; et la petite qualit\u00e9 &quot;q&quot;<\/h2>\n<p>Manufacturing leaders regard quality highly among the factors they consider when choosing a manufacturing or distribution partner. <a href=\"https:\/\/optimas.com\/fr_ca\/services\/quality\/\">Qualit\u00e9<\/a> is commonly defined as &#8211; a state of being free from defects, deficiencies and significant variations. It\u2019s delivered by a strict and consistent commitment to standards that achieve product uniformity and satisfy customer or user requirements.<\/p>\n<p>C&#039;est ce que nous appelons <span style=\"color: #000000;\">petite qualit\u00e9 &quot;q&quot;<\/span>. Cela devrait toujours \u00eatre la norme dans notre travail, mais cela n\u00e9cessite toujours beaucoup d&#039;efforts, de processus et de politiques pour r\u00e9pondre \u00e0 toutes les exigences de nos clients.<\/p>\n<p>Nous ne tenons pas la qualit\u00e9 pour acquise, mais nous voyons une r\u00e9elle diff\u00e9rence entre la petite qualit\u00e9 \u00ab q \u00bb et la grande qualit\u00e9 \u00ab Q \u00bb.<\/p>\n<p>Quand on parle de <span style=\"color: #000000;\">Qualit\u00e9 (grand &quot;Q&quot;<\/span>), nous nous concentrons sur la recherche d&#039;un \u00e9quilibre entre l&#039;att\u00e9nuation des risques, le contr\u00f4le ou la r\u00e9duction des co\u00fbts et le z\u00e9ro d\u00e9faut. Nous r\u00e9fl\u00e9chissons \u00e0 la mani\u00e8re de rendre les choses plus faciles, plus rapides et meilleures \u00e0 long terme.<\/p>\n<\/div><div class=\"fusion-content-boxes content-boxes columns row fusion-columns-2 fusion-columns-total-2 fusion-content-boxes-1 content-boxes-icon-with-title content-left\" style=\"--awb-hover-accent-color:#f05858;--awb-circle-hover-accent-color:#f05858;\" data-animationoffset=\"top-into-view\"><div style=\"--awb-backgroundcolor:#91c73e;\" class=\"fusion-column content-box-column content-box-column content-box-column-1 col-lg-6 col-md-6 col-sm-6 fusion-content-box-hover content-box-column-first-in-row\"><div class=\"col content-box-wrapper content-wrapper-background link-area-link-icon icon-hover-animation-fade\" data-animationoffset=\"top-into-view\"><div class=\"heading heading-with-icon icon-left\"><div class=\"icon\"><i style=\"border-color:#ffffff;border-width:1px;background-color:#48a23f;box-sizing:content-box;height:42px;width:42px;line-height:42px;border-radius:50%;font-size:21px;\" aria-hidden=\"true\" class=\"fontawesome-icon fa-balance-scale-left fas circle-yes\"><\/i><\/div><h2 class=\"content-box-heading\" style=\"--h2_typography-font-size:18px;line-height:23px;\">Petite qualit\u00e9 &quot;q&quot;<\/h2><\/div><div class=\"fusion-clearfix\"><\/div><div class=\"content-container\">\n<p><span style=\"color: #ffffff;\">La qualit\u00e9 peu &quot;q&quot; est lorsque les fournisseurs respectent les niveaux minimaux d&#039;uniformit\u00e9 du produit, exempts de d\u00e9fauts, de carences et de variations importantes. C&#039;est une approche statique et transactionnelle.<\/span><\/p>\n<\/div><\/div><\/div><div style=\"--awb-backgroundcolor:#91c73e;\" class=\"fusion-column content-box-column content-box-column content-box-column-2 col-lg-6 col-md-6 col-sm-6 fusion-content-box-hover content-box-column-last content-box-column-last-in-row\"><div class=\"col content-box-wrapper content-wrapper-background link-area-link-icon icon-hover-animation-fade\" data-animationoffset=\"top-into-view\"><div class=\"heading heading-with-icon icon-left\"><div class=\"icon\"><i style=\"border-color:#ffffff;border-width:1px;background-color:#48a23f;box-sizing:content-box;height:42px;width:42px;line-height:42px;border-radius:50%;font-size:21px;\" aria-hidden=\"true\" class=\"fontawesome-icon fa-balance-scale fas circle-yes\"><\/i><\/div><h2 class=\"content-box-heading\" style=\"--h2_typography-font-size:18px;line-height:23px;\">Grande qualit\u00e9 &quot;Q&quot;<\/h2><\/div><div class=\"fusion-clearfix\"><\/div><div class=\"content-container\">\n<p><span style=\"color: #ffffff;\">La qualit\u00e9 Big &quot;Q&quot; est lorsqu&#039;un partenaire de la cha\u00eene d&#039;approvisionnement adopte une approche technique pour r\u00e9pondre aux exigences de performance du produit. Il s&#039;agit d&#039;une approche proactive et strat\u00e9gique qui att\u00e9nue les risques.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><div class=\"fusion-text fusion-text-2\"><p>Cette philosophie s&#039;aligne \u00e9troitement sur les r\u00e9visions les plus r\u00e9centes des normes de certification ISO et IATF. Plut\u00f4t que de cibler la conformit\u00e9, dans de nombreux cas, les marques s&#039;efforcent d&#039;obtenir une qualit\u00e9 Big Q avec de petits fournisseurs \u00ab\u00a0q\u00a0\u00bb.<\/p>\n<p>Ce type de <em>la pens\u00e9e du risque<\/em> \u00e9l\u00e8ve les normes acceptables chez Optimas. Et notre mentalit\u00e9 z\u00e9ro d\u00e9faut met l&#039;accent sur nos clients et l&#039;am\u00e9lioration continue, <strong>relever la barre chaque fois que nous pensons avoir atteint un plafond<\/strong>.<\/p>\n<p>Nous investissons tellement dans la qualit\u00e9 car elle est tout aussi importante tout au long du parcours client et tout au long du cycle de vie du produit et du processus.<\/p>\n<p>Our Quality Labs at our Wood Dale, IL <a href=\"https:\/\/optimas.com\/fr_ca\/services\/manufacturing\/\">fabrication<\/a> and Columbus, Indiana <a href=\"https:\/\/optimas.com\/fr_ca\/services\/distribution\/\">distribution<\/a> facilities offer a great example of this commitment. While many distributors offer <a href=\"https:\/\/optimas.com\/fr_ca\/about-us\/improve-your-quality\/\">prestations de qualit\u00e9<\/a>, la plupart d&#039;entre eux ne peuvent pas les fournir en interne. L&#039;externalisation de la r\u00e9solution de probl\u00e8mes, des tests d&#039;analyse en laboratoire et des inspections est courante. Cependant, lorsque ce processus est externalis\u00e9, le fabricant et\/ou le distributeur doit exp\u00e9dier les pi\u00e8ces et attendre les r\u00e9sultats, ce qui ajoute des co\u00fbts et du temps au calendrier de livraison.<\/p>\n<p>En revanche, un <a href=\"https:\/\/optimas.com\/fr_ca\/value-added-services\/\">fabricant\/distributeur \u00e0 service complet comme Optimas<\/a> peut produire des r\u00e9sultats dans un d\u00e9lai plus court et moins co\u00fbteux. Cela signifie que nous pouvons certifier la qualit\u00e9 des pi\u00e8ces ou r\u00e9pondre aux probl\u00e8mes avec nos clients, fournisseurs ou produits beaucoup plus facilement et plus rapidement.<\/p>\n<p>En tout, <a href=\"https:\/\/optimas.com\/fr_ca\/about-us\/locations\/\">37 sites mondiaux Optimas<\/a> sommes <a href=\"https:\/\/optimas.com\/fr_ca\/about-us\/certifications-and-awards\/\">Certifi\u00e9 ISO 9001<\/a>, which addresses baseline quality management systems robustness.&nbsp;This certification was renewed earlier this year. We have passed our IATF 16949 audit and are expecting certification in the coming months. This is exciting for Optimas because <strong>seuls 15% de la soci\u00e9t\u00e9 poss\u00e8dent \u00e0 la fois les certificats de qualit\u00e9 IATF et ISO, en particulier pour tous les sites mondiaux.<\/strong><\/p>\n<p>Toute notre organisation mondiale a travaill\u00e9 extr\u00eamement dur en tant que <a href=\"https:\/\/optimas.com\/fr_ca\/about-us\/leadership-culture\/\">\u00e9quipe soud\u00e9e<\/a> pour obtenir la certification IATF, repr\u00e9sentant le meilleur de sa cat\u00e9gorie <a href=\"https:\/\/optimas.com\/fr_ca\/about-us\/improve-your-quality\/\">syst\u00e8mes de gestion de la qualit\u00e9<\/a> pour <a href=\"https:\/\/optimas.com\/fr_ca\/world-class-manufacturing-opportunities\/\">fabrication<\/a>, Distribution, <a href=\"https:\/\/optimas.com\/fr_ca\/value-added-services\/optimize-your-inventory\/engineering-services\/\">ing\u00e9nierie<\/a> et <a href=\"https:\/\/optimas.com\/fr_ca\/value-added-services\/minimize-your-supply-chain-risk\/\">gestion de la cha\u00eene logistique<\/a>. Ceci est significatif pour nos clients car ils attendent la plus haute qualit\u00e9 d&#039;Optimas.<\/p>\n<\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":25,"featured_media":5894,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"categories":[62],"tags":[98,99,97],"class_list":["post-5885","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-quality","tag-best-practices","tag-full-service-partner","tag-quality"],"acf":[],"_links":{"self":[{"href":"https:\/\/optimas.com\/fr_ca\/wp-json\/wp\/v2\/posts\/5885","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/optimas.com\/fr_ca\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/optimas.com\/fr_ca\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/optimas.com\/fr_ca\/wp-json\/wp\/v2\/users\/25"}],"replies":[{"embeddable":true,"href":"https:\/\/optimas.com\/fr_ca\/wp-json\/wp\/v2\/comments?post=5885"}],"version-history":[{"count":3,"href":"https:\/\/optimas.com\/fr_ca\/wp-json\/wp\/v2\/posts\/5885\/revisions"}],"predecessor-version":[{"id":16371,"href":"https:\/\/optimas.com\/fr_ca\/wp-json\/wp\/v2\/posts\/5885\/revisions\/16371"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/optimas.com\/fr_ca\/wp-json\/wp\/v2\/media\/5894"}],"wp:attachment":[{"href":"https:\/\/optimas.com\/fr_ca\/wp-json\/wp\/v2\/media?parent=5885"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/optimas.com\/fr_ca\/wp-json\/wp\/v2\/categories?post=5885"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/optimas.com\/fr_ca\/wp-json\/wp\/v2\/tags?post=5885"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}